Update, April 2, 2025: AMD has given us a statement regarding the reportedly dead processors, and . The statement notes that after an investigation between AMD and ASRock it has been decided the issue is down to memory incompatibility rather than the CPUs themselves being broken. Which doesn't necessarily jibe with the reddit reports, it has to be said:
We are aware of a limited number of user reports involving ASRock AM5 motherboards failing to complete POST. Following a joint investigation, AMD and ASRock identified a memory compatibility issue present in earlier BIOS versions, which has been rectified in the latest BIOS. ASRock has already issued on this behavior and a singular report of a damaged CPU.
It’s worth noting that a failure to POST can be caused by a range of factors and does not necessarily indicate a non-functional CPU. We recommend users start by updating their BIOS to the latest version available for their specific motherboard model.
Some of these reports date back as far as November. So this problem, whatever it is, has been ongoing for some time. ASRock issued a BIOS update in February to address boot issues with AMD Ryzen 9000-series and then . At no point has ASRock even implied that its motherboards might be to blame for dead CPUs and the company has been clear that the BIOS updates address failure to boot not actual overall CPU failure.
Exactly what to make of it all is hard to say. The 9800X3D is an expensive CPU, but it's also been something of a smash hit. As we reported in November, it sold out fast shortly after launch, leading to [[link]] . Lest you have forgotten, this is a chip that's .
So, there are almost certainly a lot of them out there, as in thousands upon thousands. Of course, not every single failure will have been reported on Reddit.
As for our experience, we have three 9800X3Ds in-house at PC Gamer. Our test rig based on a Gigabyte Aorus Master mobo has been running a 9800X3D and has been used for all of our GPU reviews since the Intel B850 card in December with no problems.
Our other two 9800X3Ds are in MSI motherboards and have likewise not been problematic. For now, then, it's hard to say exactly how extensive the problem is or what's causing it. But there are enough reports now to say that there's probably something a little more extensive going on than the usual and inevitable failures you'll see with pretty much any product.
Likewise, it seems unlikely that it's all caused by a spate of crumbs-in-socket scenarios as implied by ASRock. As [[link]] for the split that heavily tilts towards ASRock, that could indicate a particular problem with those boards. But it could also reflect the elevated popularity of ASRock platforms. Again, the data is equivocal for now.
We'll keep a weather eye on developments and report back if anything more substantial emerges.